FAQs
How do I create a Nest Cam account?
To create the Nest camera account, download the Google Home app on your smartphone. Then, open the account and tap “Set up a home” to create an account for first-time users. Then, follow the on-screen instructions.
How to Set Up the Next-Gen Night Vision Nest Camera?
You can easily set up the Google Home app on your smartphone. Then, log in with your valid admin details. Then, add the QR code displayed on your camera to your account and connect to the Wi-Fi. Then, follow the app prompts to complete the setup.
Which app is used to connect the Nest Cam?
You can use the newer versions of the Google Home app to connect and configure the latest Google Nest cameras. However, the Nest app is used for the older versions of the Nest cameras, like Nest Cam IQ.
How to connect the Google Nest Cam to wifi?
To connect the Nest camera to the wifi, you can use the Google Home app. After logging into your account, add your camera to the app, and then scan the QR code or manually enter your wifi network name and password.
Which devices are compatible with NestCam?
Nest cameras are compatible with the most modern smartphones (Android or iOS) and tablets. You can use the Nest Cam on your smartphone to access and configure your smart security camera.
How to set up the Nest wired cameras?
For connecting the Nest wired cameras, you can use the Google Home app, similar to the wireless cameras. The app instructions will guide you through connecting your camera to the power adapter and the home network.
Is there a monthly subscription fee to use the Nest camera?
Although you can utilize basic features free of charge, video history and advanced functionality are only possible with the use of a Nest Aware subscription. Basic alerts and live video are visible without a subscription, but without it, you cannot see recordings.
Can I install the Nest camera outdoors?
Some of our Nest camera models can be installed in outdoor environments. They are made using weather-resistant materials to be resistant to rain, snow, and extreme temperatures.
Where should I place my Nest Cam?
Ideally, you should install your camera in a high position where you can have a clear and wide view of the monitor. Keep it out of direct sunlight or put it behind glass.
Do the Nest cameras work with Alexa or Google Assistant?
Any of the Nest cameras is compatible with Google Assistant and can be controlled via voice command. They are also compatible with Alexa, which will allow viewing the feed of your camera on corresponding gadgets.
How to charge the Google Nest cameras?
Many Nest cameras come with rechargeable batteries. You can charge the camera directly from its mount by simply connecting the included power cord and plugging it into a wall outlet. After charging it completely, reattach it to its mount.
How do I update my camera's firmware?
In most cases, firmware updates in the Nest camera are automatically downloaded and installed in the background. You will automatically get the new updates, provided your camera is connected to Wi-Fi.
What if my Nest camera won't connect to Wi-Fi?
First, make sure that you are typing the right Wi-Fi password. In case the issue remains, restart your home router and restart the camera itself to reconnect to the network.
How do I power my Nest Cam?
First, make sure that you are typing the right Wi-Fi password. In case the issue remains, restart your home router and restart the camera itself to reconnect to the network.
Can I record using the Nest camera when it is offline?
Yes, it is possible to record events when your Nest camera is offline. The internal memory of the camera allows offline recording.
I forgot my Nest Cam password. How do I reset it?
If you forget your Nest camera login password, tap “Forgot Password” on the login screen of the Nest app or the Google Home app. Then, you will receive an email with instructions and a link to reset your new password.
Why am I not receiving motion alerts on my Nest camera?
When you are not receiving alerts on the Nest camera, check your notification settings on the Google Home app to be sure that alerts are enabled. Further, ensure that the motion detection sensitivity level is adjusted correctly and that there are no activity zones putting you in alert red.
Why is my Nest Cam offline?
The camera is probably offline because of a power outage, or weak Wi-Fi signal, or disrupted internet service. Make sure that you have power and internet running, and then reboot the camera.
How do I change my Nest account password?
To change the Nest camera account password, log in to the Google Home app. Now, go to your account and tap “Account Security”. Further, tap “Account Password” and change your current password.
How do I factory reset my Nest Cam?
To factory reset the Nest Cam, locate the reset button (a small pinhole) on your camera. Then, press and hold this button for around 10 seconds and release it when you see an LED indicator on your camera. Now, wait till the camera restores to its factory defaults. You can also reset the camera via the app.