The surveillance cameras that need no introduction are the Google Nest camera. These cameras have made lives easier and surveillance top-notch. However, just like regular gadgets and devices, you might face issues with the connectivity and cause Google Nest camera offline complaints. If you have also been facing issues with your camera, this blog will walk you through the steps to identify the core reason behind the same and ways you can resolve it for restored connectivity.

Common WiFi Related Issues and How to Resolve Them

Sometimes the issue is with your Wi-fi connection. Check with the same and this may help you solve the issue of the Nest cameras offline.

1. Start the router again:

• Turn off your router, give it a moment, then turn it back on.
• Allow the router to start up for a minute.

This will help you solve the issue when the Nest camera keeps going offline.

2. Call the Internet service provider

Try phoning your internet provider if rebooting the router didn’t help. Sometimes they have to address a deeper issue. This will help you rectify the issue of nest cameras keep going offline.

3. Settings for WiFi

• Devices may occasionally be unable to connect to the router effectively due to your WiFi settings.
• Usually, your firewall or parental restrictions are involved in this.
• Make sure your firewall settings aren’t stopping the Nest camera from connecting to your router by checking your firewall settings.
• This often happens when you initially receive the camera, but it can also happen if your firewall was just upgraded.
• The same thing as parental controls. On occasion, they will stop unidentified devices from logging on to the router.

See whether your parental settings are preventing the camera from establishing a WiFi connection and this will solve the issue of the Nest Camera constantly going offline​.

4. Different routers

Your router could not work with Nest, which is another potential issue. According to Google, Nest devices are incompatible with captive portal networks and business networks. Check with the router to see its compatibility.

5. Out of range

Each router has a usable range. This is the range of the signal. Outside of this range, certain devices might be able to connect, but the signal will be poor. If you find your Nest camera offline but wifi working​ at your end, it is likely an issue with the range. Try bringing them closer together if the camera is distant from the router. If it isn’t feasible, you can get a WiFi extender.

6. Small Bandwidth

The Nest camera requires bandwidth to operate correctly, just like any other wireless device. The camera won’t be able to connect to the network if your bandwidth is limited. If your Nest doorbell camera keeps going offline, try removing more devices from the network. Your bandwidth should rise as a result. This will help you with the issue of low bandwidth and the issue of the Nest camera offline.

7. Overheating

Nest can operate well in temperatures ranging from 32°F to 104°F, or up to 40°C.

What happens if the Nest camera gets too hot? In order to cool down, functionalities will start to be turned off. WiFi should be the first feature to be turned off. Allow the Nest camera to cool down by unplugging it. If possible, relocate it to an area with less heat or sunshine.

FAQs

Why does my Nest Camera keep going offline​?

If you are wondering why is my nest camera is offline, try to first reason and identify the core issue. Is it from the router’s end, the ISP end, or the connectivity issue due to range and coverage- once you have identified the issue, you can follow the steps to resolve the same using the troubleshooting information discussed here.

How do I reset my Nest Camera?

If you continue to face my Google nest camera is offline​ issue, you can reset it to factory settings. To reset the camera, locate the reset button and press and hold it for about 10 seconds using a tool like a paperclip or pin. The lights on the camera LED will go off and the camera will reboot itself. Once the reset process is done, you can set up the camera again using the Google Home App.

The Final Word

Nest cameras need steady internet connectivity to perform to their best abilities. If they go offline, the surveillance capabilities may be hampered and security of your location may be compromised. In this blog, we have discussed almost all the methods to solve the Nest camera offline issue. You can follow these steps as discussed to resolve the issue. From checking the internet coverage, to bringing the devices closer, inspecting the interdevice connections and more, these steps can help restore connectivity and seamless efficiency. If you continue to face issues with the camera connectivity, you can always reach out to our team for help.